You turn the heating on. The house gets warm. Then not long after the heating switches off, it feels cold again. The obvious conclusion might be: “We need a bet...

Every tradesperson has one. The drill that's been dropped more times than you can remember. The saw with the temperamental switch. The tester that's been back f...

Everything suddenly goes off. The television. The kettle. The lights. Maybe an entire section of the house. You go to the consumer unit, find that something has...

There is almost always another course you could take. Another certificate. Another manufacturer training day. Another qualification. Another specialist skill. A...

You walk into the kitchen and your socks are suddenly wet. There's water dripping through the ceiling. A pipe beneath the sink is spraying. Or you've opened a c...

Nobody particularly enjoys telling customers that prices have gone up. For tradespeople, it can feel even more uncomfortable. You might have customers who have...

The floorboards come up. The tiles come off. The old boiler is removed. The wall is opened. Then the tradesperson says: “We've found something else.” For a home...

You do a great job for a customer. They pay on time. They're happy with the work. They tell you they'll definitely use you again. Eighteen months later, they ne...

Bathroom sealant isn't particularly exciting. When it's doing its job, you probably don't notice it at all. It sits around the edge of the bath. Along the showe...

The new kitchen has been fitted. The boiler has been installed. The room has been plastered. The flooring is down. Technically, the job is complete. But the cus...